Privacy Policy 

At Ditto, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you use our website.
 
Information We Collect
When you place an order or interact with our website, we may collect the following information:

• Your name

• Email address

• Billing and delivery address

• Phone number (if provided)

• Payment details (processed securely via third-party providers)

• Personalisation details you provide for your order

We may also collect data automatically through cookies (see section below).
 
How We Use Your Information
We use your information to:

• Process and deliver your orders

• Communicate with you regarding your order

• Provide customer support

• Improve our website and services

• Send updates or marketing emails (only if you have opted in)

 
Sharing Your Information
We only share your data when necessary, including:

• Payment providers (e.g. PayPal, Stripe) to process payments

• Delivery companies (e.g. Royal Mail or couriers) to ship your order

• Website platforms (e.g. Shopify, Wix) to operate our store

We do not sell or rent your personal information to third parties.
 
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow certain features to function properly.
You can choose to disable cookies through your browser settings.
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Data Retention
We only keep your personal data for as long as necessary to fulfil orders and meet legal, tax, or accounting requirements.
 
Your Rights
Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your data

• Object to or restrict how your data is used

To exercise any of these rights, please contact us using the details below.
 
Data Security
We take appropriate measures to protect your personal information and ensure it is handled securely.
 
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
 
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 contact@dittomemorials.com
This policy may be updated from time to time. Please check this page for any changes.
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Last updated: [01/04/2026]